Water & Sewer

Mission

The Water Department’s primary mission is to provide an adequate and reliable water supply for all household, commercial, community needs, and to sustain and enhance the quality of life by managing wastewater and storm water effectively.

Whether we are providing safe water to residents to drink, supplying water for industries to manufacture goods in Lake City, or protecting our water resources, our main commitment is serving our customers with quality.

Contact Us   

To contact the Water Department for Utility Billing or repairs, please call 843-374-5421 to Initiate a work order or stop by 202 Kelley Street to speak with one of our friendly customer service staff.  If you are new to our area or need to start a new water service, please fill out the Water and Sewer Application.  You can bring it by or email it to nizzard@cityoflakecity.org or administration@cityoflakecity.org.   

Applying for Water  /Sewer Service

To start new service, you must provide the city with a copy of your lease or purchase agreement (if available), your picture ID, and your Social Security card. We will explain the prevailing rates to you when you apply for service.

Disconnect Water / Sewer Service

To arrange to discontinue water or sewer service, you must come to the Water Department at 202 Kelley Street between 8:30 a.m. and 4 p.m., Monday through Friday and sign a work order. You cannot disconnect services over the phone. Only the account holder will be allowed to terminate service.

Fill a Swimming Pool

If you are planning on filling a swimming pool, you will need to contact our Utility Billing department at (843)374-5421 to be directed to our Utility Billing area to start the process.